Privacy Policy

Introduction

Welcome to TukTuk Siem Reap. We value your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (www.tuktuksiemreap.com) and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

Purpose of This Privacy Policy

This privacy policy aims to give you information on how TukTuk Siem Reap collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up for our newsletter, book our services, or participate in a survey.

Controller

TukTuk Siem Reap is the controller and responsible for your personal data (referred to as “we”, “us”, or “our” in this privacy policy).

2. The Data We Collect About You

Personal Data

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data: first name, last name, username or similar identifier.
  • Contact Data: email address, telephone numbers.
  • Technical Data: internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: information about how you use our website, products, and services.
  • Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Personal Data

We use different methods to collect data from and about you, including:

  • Direct interactions: You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
  • Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register you as a new customer.
  • To process and deliver your booking.
  • To manage our relationship with you.
  • To administer and protect our business and this website.
  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
  • To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
  • To make suggestions and recommendations to you about goods or services that may be of interest to you.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

8. No Third-Party Marketing

We will not share your personal data with any third parties for marketing purposes.

9. Data Transfers

Your data is stored within the European Economic Area (EEA) and is not transferred outside the EEA.

10. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: contact@pocom.io

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.